Room Service Operator

e are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:

• Perform tasks as per instructions from the immediate supervisor and as per duty schedule • Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly • Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request • Ensure proper appearance and grooming while on duty • Answer the Room Service telephones, if and when required • Make himself / herself familiar with all relevant issues concerning the Room Service • Report cleanliness and maintenance issues to the immediate supervisor • Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc • Flexible to work in other areas when required by the immediate supervisor • Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time