Parts Advisor

The Parts Advisor plays a vital role in ensuring the smooth operation of the Parts Department, supporting both internal colleagues and external customers. This position focuses on delivering accurate, efficient, and courteous service, maintaining stock integrity, and fostering strong relationships with suppliers and colleagues. The Parts Advisor is responsible for the day-to-day handling, dispatch, and management of parts, contributing to the overall success of the dealership. • Accurately process and fulfil all customer orders, ensuring prompt and courteous service. • Maintain full awareness of trading terms for retail, warranty, and trade customers. • Check parts against delivery notes and ensure correct binning and documentation. • Ensure every part in the department is properly located and never left in temporary storage.