Coffee Man

Represent the hotel as the primary face of traditional hospitality in the lobby. Create a warm, welcoming first impression for arriving guests and visitors by serving traditional Arabic coffee (Gahwa) and dates, providing general assistance, and sharing information about hotel services and outlets. Key Responsibilities

Guest Welcoming & Engagement

Greet all guests and visitors entering the hotel lobby with genuine warmth and traditional hospitality.

Offer and serve fresh Arabic coffee (Gahwa) and dates according to cultural etiquette and standards.

Engage guests in friendly conversation to make them feel valued and at home.

Guest Service & Information

Answer guest inquiries regarding hotel amenities, services, operating hours, and local attractions.

Provide accurate directions within the hotel property and surrounding areas.

Assist the concierge and front desk teams by guiding guests to their destination or point of contact.

Promotion & Upselling

Actively promote the hotel’s restaurants, lounges, spa, and promotional offers to lobby guests.

Encourage visitors to explore and utilize hotel outlets.

Preparation & Maintenance

Prepare and brew traditional Arabic coffee daily following hotel standards and authentic recipes.

Maintain the cleanliness, organization, and visual presentation of the Arabic coffee station, traditional dallahs (pots), finjans (cups), and presentation trays.

Ensure adequate stock of coffee, spices, dates, napkins, and service items throughout the shift.